Nuts & Bolts of Risk Management: Part One - Claims Management 101

October 11, 2017
12:00 PM to 1:15 PM
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Lecture via Webinar



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October 11, 2017 12:00 P.M. CST


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CHRMS Webinar Series

Nuts & Bolts of Risk Management:

Claims Management 101 - Part One

October 11, 2017

12:00 -- 1:05 pm CST



Ann C. Barron, Partner, Edwardsville Office and ISHRM Board Member

Richard Hunsaker, Partner, Edwardsville Office

Andrew Roth, Partner, Chicago Office

Heyl, Royster, Voelker & Allen, P.C.


The current scope of healthcare risk management often includes hands on management of patient claims including direct communication with patients/claimants, investigation of healthcare information related to the claim as well as responding to the discovery of a lawsuit. This presentation will provide the necessary tools to manage the variety of claims encountered in healthcare risk management and the associated documents that often accompany those claims. Please join us for the first CHRMS webinar on the “Nuts and Bolts of Risk Management”, Part 1 of a 3 part series, CLAIMS MANAGEMENT 101, a review of basic risk management principles for both new and seasoned risk managers.  


Identify the types of claims encountered by hospital risk managers. 

Describe the steps and procedures in the claims handling process. 

Understand documents and records that need to be collected, retained and secured and processes. 

Criteria for successful completion: Attendance at the entire webinar. 


CHRMS  Member: Incuded with membership. 

Guest/Non-Member:  $25.00 

ISHRM Member: CHRMS invites Illinois Society of Healthcare Risk Management (ISHRM) members to attend at no cost. 

If you would like to become a member of the state chapter of ASHRM - the Illinois Society of Healthcare Risk Management, click here.

To Register:

Click "Register Now" on this page.  

CHRMS members - sign into your account. Answer the required questions. Click through the screens to complete your registration.

Guest/Non-Member - Choose "Continue as guest." Enter the requested information, answer the required questions and click continue through the next few screens until you reach the payment screen.

ISHRM members - If not a member of CHRMS, please choose "Continue as guest" and follow the procedure for Guest/Non-Member.  Click "Bypass payment" when you reach the payment screen.  


Webinar instructions will be sent to participants prior to the event. 


This continuing nursing activity was approved by the Ohio Nurses Association an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation (OBN-001-91). 

Participants who attend the entire webinar and complete and online evaluation survey following the program will earn 1 contact hour.

Please call Julie Kus at 630-577-3588 for more information about contact hours. 

This meeting has been approved for a total of 1.0 contact hour of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and towards CPHRM renewal. 

MCLE applied for.



Please contact with any questions



$0.00 CHRMS Members -- Free!!

$25.00 Guest Ticket $25.00